Privacy Statement
Effective Date: September 1, 2019
Thank you for visiting the Duracell Procell® website. The controller of this website is Duracell international Operations SARL, a Swiss company with its registered offices at 1, route du Pré de la Bichette, 1202, Geneva, Switzerland.
Trust is a cornerstone of our corporate mission.
Duracell is committed to maintaining your trust by protecting personal data that we collect and use. This Privacy Policy (“Privacy Policy”) describes the information that we and our affiliated companies and subsidiaries (“Duracell”, “we”, “us”) collects about you, how we use and protect this information, the choices you can make about how we use this information, and how you can exercise your individual rights provided by applicable law.
Your entry of personal data on our website constitutes your acknowledgment of receipt and understanding of this Privacy Policy. We strongly urge you read this notice and make sure you fully understand our practices in relation to personal data, before you access or use any of our services.
What’s covered by this Privacy Policy
Any Duracell website which links to this Privacy Policy is covered. This Privacy Policy does not cover and we are not responsible for third-party websites or applications that may be linked from our websites as described in the Links to Other Websites and Third Parties section of this Privacy Policy.
Duracell privacy practices are consistent with:
• The European Union General Data Protection Regulation.
• The European Model Clauses regarding the collection, use, and retention of personal data from European Union member countries and Switzerland.
• Applicable country and local data protection laws. Nothing in this policy shall apply to the extent that it is incompatible with applicable data protection laws.
What information do we collect and how?
Only Duracell Procell® existing customers may register on this website. We may collect information directly from you when you, when you, as such existing customer voluntarily decide to register, to contact us by sending an email or filling out contact forms or otherwise provide information directly to us.
We may collect the following types of information directly from you:
• Identification data: ex. Name, postal address, telephone number
• Electronic location data
• Electronic identification data: email address, IP address, password
• Profession and job
• Professional contact details
• Company
• Sponsor at Duracell (Account Manager, etc)
We, our service providers, and other third parties use web server log files and cookies, web beacons, pixels, and other technologies to collect information when you visit our websites, view our online advertisements or promotions, open emails you receive from us, or use our mobile applications or other services.
Examples of information collected automatically include:
• Device type
• Name of internet service provider
• Advertising ID or similar device identifier
• Geolocation
We also may obtain personal data and/or information about you from third-party sources, including from our service providers and other third parties as well as from publicly available sources. Personal data and/or information collected by third parties is collected pursuant to their respective privacy policies, and we are not responsible for their privacy practices. We use personal data and/or information that we receive about you from third parties in accordance with this Privacy Policy.
All of the information we collect from or about you may be combined and used and shared as described in this Policy.
Purposes of processing & legal grounds
Duracell uses personal data and/or information in the following ways:
1. Direct marketing: when we receive explicit consent to, we will process information voluntar-ily submitted to us to send you requested materials or provide information about our prod-ucts, services, . If you have requested product information or to participate in a promo-tion or competition, or if you have bought products, we may also use your personal data to provide information about products, promotions or competitions we think may be of interest to you. Users who wish to stop receiving these materials may unsubscribe by clicking on the link in those materials or by getting in touch with us https://www.procell.com/en-gb/contact-us/
1.2. Product development, customer management, testing, improvement and troubleshooting: For our legitimate interests in securing and protecting the integrity of this website, and for web-site and product development. When we receive your explicit consent to collect tracking in-formation via cookies, we also may use viewing data to analyse how visitors use the website in order to provide statistics and improve the experience of interacting with the website. See here under for more information in this respect.
3. As permitted to meet applicable legal obligations: we may pursuant to valid legal process, such as a search warrant, subpoena, or court order, allow access to any information (includ-ing such categories of personal data) provided to Duracell, in order to comply with such pro-cess and to protect our rights and property. If warranted, we may also allow access to this in-formation in special emergencies where physical safety is at risk.
4. To the extent necessary to perform a contract or take steps to enter into a contract with you, for purposes of customer and contract management.
Cookies
The first time that you visit our website, we notify you about our use of cookies through a notification banner. We collect your explicit permission prior for the use of non-operational cookies. You may withdraw your permission for using these cookies at any time by using the cookie management functionality provided on this website: that appears on every web page on the website.
A cookie is a small piece of data that a web site can send to your browser, which may then be stored on your hard drive as a “tag” that identifies your computer. Cookies can allow us to properly format the web page on subsequent visits for your specific computer and browser, letting us personalise your experience and tailor our interactions with you. Cookies also help us to gather anonymous statistics about usage and effectiveness of our site.
Most web browsers automatically accept cookies, but you can change your browser’s settings to disable all or certain cookies if you wish. However, disabling all cookies could diminish the functionality of the site and negatively impact your site experience. You may read more about cookies in our cookie policy.
Information Sharing
The success of our business depends on your trust, and we do not sell your personal data to marketers outside of Duracell. We do not share personal data with marketers outside of Duracell.
1. Third-party service providers
We may rely on third-party service providers to perform a variety of business operations on our behalf. In so doing, we may need to share your personal data with them. We will then provide our service providers with only the personal data they need to perform the services we request. These services are carried out for the business purposes described in paragraph “Purposes of processing & legal grounds” of this policy. We enter into written contracts with our service providers, and we require that they protect this information and not use it for any other purpose.
For example, we may rely on a service provider to:
• Fulfill your product and service requests and answer your questions.
• Host our websites and deliver our communications.
• Mail product samples.
• Conduct research and analyse data to improve our products, services and websites.
• Perform other services that we request.
2. Aggregated and non-personal data
We share aggregated and/or anonymous information that does not identify you for Duracell business purposes. For example, we may disclose the number of visitors to Duracell websites or services. We may also share aggregated and/or anonymous information with our business partners for their own business purposes.
3. Other situations
We may disclose your personal data:
• To protect and defend the rights and property of Duracell (including enforcing our Terms and Conditions).
• When required by law and/or government authorities.
Information Transfer
Your personal data may be transferred and stored outside your place of residence, that are subject to different standards of data protection. Duracell may transfer your personal data within Duracell and/or to other third parties, such as our third-party service providers. This may include the United States. When we do so, we transfer the information in compliance with applicable data protection laws.
We have implemented procedures and controls to help ensure that personal data is protected no matter what country it is stored in or transferred to. You have a right to contact us for more information about the safeguards we have put in place, including a copy of relevant contractual safeguards, to ensure the adequate protection of your personal data when this is transferred as mentioned above. by writing to the address provided in the Contact Duracell section below.
We have designed our interest-based advertising systems to deliver such ads to you based only on data that does not directly identify you.
You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences or by vising NAI’s online resources at http://www.networkadvertising.org/choices.
You can opt out of receiving interest-based ads from Duracell on websites and mobile applications by deleting and declining cookies in your browser(s) as described above. You also can learn more about opting out of third parties’ use of cookies used to tailor ads and other content to you by visiting http://www.networkadvertising.org/managing/opt_out.asp and http://www.aboutads.info/choices.
Some of the third parties that we may work with may participate in the Digital Advertising Alliance’s self-regulatory program, which provides consumers tools to opt-out of receiving interest-based advertising. Click here to learn more about the DAA’s WebChoices tool. To help control or block certain ads in mobile applications, you may choose to download and utilize the DAA mobile app by clicking here.
“Do Not Track” Requests/Signals
This website does not support, nor respond to, “do not track” or similar technical requests.”
Accuracy of Information
We take reasonable steps designed to keep your personal data accurate. However, we rely on you to provide accurate and complete information and inform us of any changes.
Third-party service providers
We may rely on third-party service providers to perform a variety of business operations on our behalf. In so doing, we may need to share your personal data and/or information with them. We will then provide our service providers with only the personal data and/or information they need to perform the services we request. These services are carried out for the business purposes described in paragraph “How we use your information” of this Privacy Policy. We enter into written contracts with our service providers, and we require that they protect this personal data and/or information and not use it for any other purpose.
For example, we may rely on a service provider to:
• Fulfill your product and service requests and answer your questions.
• Host our websites and deliver our communications.
• Mail product samples.
• Contact contest winners.
• Conduct research and analyze data to improve our products, services and websites.
• Conduct marketing activities, including facilitating interest-based advertising and other promotional activities
• Perform other services that we request.
Aggregated and non-personal data and/or information
We share aggregated and/or anonymous information that does not identify you for Duracell business purposes. For example, we may disclose the number of visitors to Duracell websites or services. We may also share aggregated and/or anonymous information with our business partners for their own business purposes. If we combine any aggregated or anonymous information with personal data and/or information that identifies you, we treat that combined information as personal data and/or information and use and share that combined information as described in this Privacy Policy.
Other situations
We may disclose your personal data and/or information:
• To protect and defend the rights and property of Duracell (including enforcing our Terms and Conditions).
• To prevent fraud.
• When required by law, legal process and/or government authorities.
• To a buyer, successor or other relevant third party in the event of a corporate transaction, merger, acquisition, consolidation, divestiture, spin-off, change in control, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as a part of a bankruptcy, liquidation or similar proceeding, in which personal data and/or information held by us will be among the assets to be transferred.”
Your rights in connection with your personal data
Under certain circumstances, and as required by law you have the right to:
• Request access to your personal data. This enables you to receive a copy of the personal da-ta we hold about you.
• Request correction of any incomplete or inaccurate personal data that we hold about you.
• Request erasure of your personal data when there is no need for us continuing to process it or you have exercised your right to object to processing (see below).
• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
• Request the restriction of processing of your personal data to suspend the processing, for example if you want us to verify its accuracy or the reason for processing it.
• Request the transfer of your personal data to another party.
• Right to lodge a complaint with your local supervisory authority for data protection
If you want to exercise any of these rights, please submit your request to the contacts named in the Contact Duracell section of this Privacy Statement. Valid requests will be honoured within one month of the request. This one-month period may be extended for another 2 months for complex requests with notification of the reasons for the extension to you.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances. In addition, there may be requests that we are unable to process because of other EU legal requirements. If a request is denied, we will notify you of the reason.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights) and ensure that personal data is not disclosed to any person who has no right to receive it.
Information Security
Duracell is committed to keeping personal data secure. We have implemented technical, administrative and physical procedures designed to protect personal data from loss, misuse or alteration.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will have taken measures to protect your personal data , we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use procedures and security features designed to try to prevent unauthorised access.
Personal Data Retention Period
We will retain personal data for the period necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children’s Online Privacy
We do not intend to collect personal data online from children under the age of 16 or as defined by local legal requirements, except on sites specifically directed to children. On those sites, additional transparency requirements are applicable and observed.
Contact Duracell
If you have any questions, inquiries, individual rights requests or complaints, please contact us
Changes to This Privacy Policy
We will post changes to this Privacy Policy and indicate the effective date when this Privacy Policy is updated. If we make any material changes to this Privacy Policy, we will notify you by posting notice of the changes on this website.